Salesforce CRM is a cloud-based customer relationship management (CRM) software solution for sales, service, marketing, collaboration, analytics, and building applications to meet various business objective. It allows developers to create applications using various out of box features such as point and click and programming languages such visualforce (to create user interface) and apex (to write business logic). It provides modules and inbuilt features to manage the Sales, Marketing, Service process in terms of organizing the information, reporting, analyzing, automating various business process. Modules are named as per the business objective….
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