- What is Salesforce CRM?
- How do you create an user?
- Deactivate / Activate an user?
- Difference between Active and Freeze an user?
- Diff between License and Edition?
- Types of Editions
- Sales Cloud and Service Cloud
- What is Lead Object in salesforce
- Relationship between Account, Contact and Opportunity Objects?
- How to create custom object?
- What are the standard fields get created while creating a custom object?
- What is Queue?
- What is public group?
- Task and Event?
- Sales Process – life cycle
- Service Process – life cycle
- Custom Formula field – Examples
- Validation Rules – Examples
- What is workflow?
- Diff between WF and process builder?